At Spectrum, we look to provide better care for all, through the delivery of high quality, safe and effective health and wellbeing services. We do this by listening to patients, service users and staff, as we strive to achieve Excellence in Care, one of our key objectives over the next few years.
The voice of our patients and people with lived experience is very important to the way we work. We use feedback we receive from patients and staff alongside learning from incidents, to ensure we continually improve all our services. It is essential that everyone is heard and feels they can contribute to the improvements we make across all our services.