WY-FI+ Service For Vulnerable Adults Launches In Wakefield


A service supporting adults with complex needs has launched in Wakefield.

WY-FI+ (West Yorkshire: Finding Independence) is a navigator service which provides help and support for people experiencing multiple problems which affect their wellbeing – including homelessness, addiction, mental ill health, domestic abuse and reoffending.

Spectrum Community Health CIC provides the service, funded as part of the NHS Core20PLUS5 approach to reducing health inequalities amongst vulnerable populations.

Jacqui Black, Clinical Lead for the WY-FI+ service, says, “Many people with multiple needs become trapped in difficult situations. They might have money worries, be facing eviction and struggling with drug or alcohol issues at the same time – and as those problems mount up, the harder it becomes for someone to find the right support. WY-FI+ helps to direct people towards support services and give them confidence to make changes.”

How it works

Adults with multiple needs can be referred to WY-FI+ by any local organisation in Wakefield – from NHS Trusts to the probation service, housing providers, charities and community organisations. Those who meet the WY-FI+ criteria of at least three multiple needs will be allocated a Navigator, whose role is to help them rebuild links with support services such as healthcare and housing.

Cllr Maureen Cummings, Cabinet Member for Communities, Poverty and Health, said: “WY-FI+ is not just about recognising vulnerability; it’s about rebuilding support networks for people who might otherwise slip through the cracks, and working together so that we can empower them to make positive choices. I know from feedback from colleagues who work closely as part of this service that they believe it has had a huge impact and that it saves lives.”

Support given by a Navigator can include helping clients to register with a GP or dentist, access financial support, make contact with drug and alcohol support services or apply for rehousing.

Inclusive Healthcare Service

A linked Inclusive Healthcare Service is also provided by WY-FI+. This service provides health assessments and signposting for homeless adults and those in temporary accommodation, supported by a WY-FI+ Navigator.

Dr Linda Harris, Chief Executive of Spectrum Community Health CIC, says, “We are enormously proud to provide this service and pleased that Wakefield Health and Care Partnership has continued to invest in the team. WY-FI+ has co-production at its heart and is supporting some of the districts most vulnerable people, in situations where stigma and barriers to care are root causes of health inequalities.

“The social mission of the service is also aligned with that of the West Yorkshire adversity, trauma and resilience programme. By leading WY-FI+, we want to make a real difference for vulnerable people.”

To find out more, visit our WY-FI+ page.

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