Help and advice for patients

We are keen to support our patients in every way we can. In this section you will find a range of health advice and information from our primary care, substance misuse and prison healthcare services.

For information about sexual health, visit our sexual health services website.

If you are a patient working with one of our Spectrum community healthcare services, you can discuss any concerns you have with our staff.

Your can also talk to your GP, or dial NHS111. In an emergency, always dial 999.

If a family member, or someone you care for, is in prison and has a healthcare concern, please advise them to speak to a member of the prison healthcare team.

Spectrum’s Patient Safety Incident Response Plan sets out how our organisation intends to respond to patient safety incidents over a period of 12 to 18 months, in accordance with NHS’s Patient Safety Incident Response Framework (PSIRF).

We will remain flexible and consider specific circumstances in which patient safety issues and incidents occur, as well as the needs of those affected.

The plan sets out how Spectrum will seek to learn from patient safety incidents reported by staff, patients, patient’s families, carers and our partners to ensure we continually learn and improve the quality and safety of care we provide.

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