Wakefield WY-FI Plus

WY-FI Plus is a community partnership supporting people in the Wakefield District with multiple and complex needs to improve their health and wellbeing. The service has two elements, Wakefield Inclusive Healthcare Service and WY-FI.

Wakefield Inclusive Healthcare Service

This is a tailored support service for adults who are currently homeless or rough sleeping. Through this, we offer:

  • Healthcare assessments
  • Focused 1:1 navigator support for homeless adults
  • Health education
  • Signposting to support agencies, including community kitchens and charities

Our navigators connect with vulnerable adults through community outreach and regular drop-in sessions at locations around the Wakefield District – from community kitchens to churches, central access point (CAP) centres and GP surgeries. In these sessions, we offer simple health checks, such as blood pressure checks and BMI, while we try to develop an understanding of the support each person needs.


WY-FI is a navigation service which helps vulnerable adults with multiple and complex needs to get the right support when they need it most. Eligible adults will have experienced at least three of these factors:

  • Homelessness
  • Addiction (drug or alcohol dependencies)
  • Offending behaviour
  • Mental ill health
  • Domestic abuse

Many of the people we support are struggling to access important services, such as healthcare or housing. Our goal is to help people find a way through difficult circumstances, supporting them to grow in confidence. This helps people beginning to engage with services and make positive choices to improve their health and wellbeing.

Our navigator model

Both our WY-FI and Health Inclusion Services have a team of navigators who support each service user on a 1 to 1 basis. Navigators work to develop a positive, trusting relationship and to understand each individual situation. The support we offer is tailored to specific needs and circumstances.

This can include:

  • Registering with a GP
  • Accessing drug and alcohol recovery services
  • Accessing individual health assessments
  • Maintaining contact with probation services
  • Completing applications for financial support or benefits
  • Accessing urgent or specialist healthcare
  • Making contact with community kitchens
  • Attending appointments

Referrals to WY-FI Plus

Vulnerable adults can be referred for support from WY-FI Plus by a number of agencies. Any vulnerable adult who meets our service criteria and who is willing to engage with us. We currently receive referrals organisations in the Wakefield District, including:

  • Drug and alcohol treatment services
  • Housing providers and hostels
  • Mental health services
  • Wakefield Police
  • National Probation Service
  • Primary Care services
  • Wakefield District Domestic Abuse Service (WDDAS)